In a determined effort to protect consumers, the Federal Competition & Consumer Protection Commission (FCCPC) has declared its commitment to permanently removing digital money lending apps that engage in harassment and defamation of customers from the Google Play Store.
Babatunde Irukera, the CEO of FCCPC, emphasized that digital lenders operating ethically are encouraged to conduct business in the country. However, those found guilty of mistreating and defaming consumers will face swift and decisive action from the commission. The FCCPC is steadfast in its mission to safeguard consumer rights and promote fair and ethical business practices in Nigeria.
According to Irukera, “Our concern is if these lenders we’ve approved are harassing customers, even if they do it just for once, we will permanently delete them from the Google Play Store.
Most of the people who are failing to pay back these loans are chronic borrowers. So, if you have a problem of paying back your obligation, you should not have the opportunity to borrow again.
But people who truly have a problem & have failed to make a payment or do not fail to make a payment should not be inconvenienced with these defamatory messages.”
