NCC Collaborates with Stakeholders to Combat Growing Telecom Fraud Challenges

The Nigeria Communications Commission (NCC) has once again warned telecommunication consumers about the increasing prevalence of electronic fraud on telecom platforms across various sectors of the Nigerian economy. During a sensitization program in Abakaliki, the Ebonyi State capital, Mr. Alkasim Umar, the Director of NCC’s Consumer Protection and Advocacy Unit, emphasized the need for consumer awareness and protection.

Umar highlighted the NCC’s commitment to safeguarding consumers’ interests and collaborating with advocacy groups and stakeholders to educate telecom consumers about potential risks. He pointed out that while technological advancements have positively impacted Nigeria’s socio-economic landscape, there is growing concern about the rise of fraud in various sectors due to the adoption of electronic payment systems.

He stated, “Cyber criminals are targeting telecoms networks, interrupting service provision and accessing bank data. Victims are often left with enormous losses from SIM swaps and USSD e-payment frauds.” The Central Bank of Nigeria (CBN) has identified electronic fraud as a significant risk to the sector, which relies on electronic payment solutions.

Umar warned consumers about the potential consequences of falling victim to fraudsters, including identity theft, unauthorized access to bank accounts, and fraudulent loan applications. He emphasized the importance of vigilance during financial transactions on telecom platforms, as fraud can occur through unsolicited messages, voice calls, emails, and fake mobile applications.

The NCC has collaborated with various stakeholders, including the CBN, Nigerian Police Force, Economic and Financial Crimes Commission (EFCC), Independent Corrupt Practices Commission (ICPC), and other relevant agencies in the fight against e-banking fraud. The sensitization program, titled “Shine Your Eyes, No Fall Mugu,” aims to educate consumers across Nigeria’s six geopolitical zones about staying vigilant and protecting themselves from electronic fraud.

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